How EMRs can help protect against malpractice litigation
A patient's medical record is not only a living, breathing document of a patient’s health & care but it’s also a legal document that is…
6 indicators that you need to digitise your paper-based patient files
Are you still using paper-based patient files? The idea of going paperless (or paper-light) may be daunting if you have an established practice with years’…
5 Easy ways to automate personalised care at your practice
For some, even the suggestion that care can be automated is an oxymoron. Automated care seems like the exact opposite of the personalised care patients…
4 Ways tech can alleviate burnout for SA healthcare professionals
South African healthcare professionals were experiencing burnout even before COVID-19 hit the country. That’s according to Dr Saeeda Paruk, a psychiatry lecturer at the University…
Are SA medical practices suffering in silence?
Many South African medical practices are bleeding revenue & they don’t even know it. It’s a phenomenon that we call a ‘normalised pain state.’ This…
3 compassionate tactics to collect from cash-strapped patients
High unemployment rates & a declining economy has left the average South African tight on cash. To ease cash concerns, many private healthcare patients have…
How to prevent overdue invoices from affecting your cashflow
It’s inevitable. Every business has customers or patients with unpaid balances. It’s frustrating & unpleasant to have to ask people to pay you what is…
Are your patient volumes dwindling? Here’s why & what you can do to stop it
Have you noticed a decline in patient numbers? Are you seeing less & less of even your most loyal patients? Retaining patients has never been…
How to reduce your admin & still deliver to patients’ growing expectations
Consumer trends show that patients are increasingly expecting convenience from their healthcare providers. And in today's highly competitive healthcare market, if patients aren’t satisfied with…
4 lessons learnt from 1 000 healthcare professionals who digitised their practices during COVID
Healthcare professionals have been putting off digitising their practice processes for years. However, when COVID reared its ugly head, for some, digitising their practice was…