Remember the days where patients would schedule a doctor’s appointment only to get there and wait for a couple of hours? If they had any tests done, it would take days to get results back? Thankfully, that’s a bygone era (or at least it’s getting there). Driven by the need for a better customer experience, high healthcare costs, ageing populations and sharp increases in the prevalence of chronic diseases, healthcare is experiencing a huge shift. And just like other industries, the digital transformation trends in healthcare aren’t slowing down.
