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As we are about to enter the third month of living in a technical recession, the majority of South Africans will still be trying to understand how it affects their day-to-day life and monthly expenditure. Unfortunately, until President Ramaphosa rolls out his international investment strategy and launches the Cabinet’s stimulus package to reignite growth, weRead more

Big Data is a term used to describe large and complex data sets which reveal certain patterns that can help with decision-making. It’s a compelling concept: want to understand patient behaviour; predict the next big global disease; or see which geographical location has the highest cancer diagnosis rate? Big data can do that. Big Data doesRead more

With so many options in the marketplace, knowing which payment options to offer patients can seem overwhelming. So we took a look at the most popular payment methods being used by GP medical practices across the country and uncovered a surprising trend. Our graph shows that good old cash is still king, irrespective of where theRead more

Collections are one of the most critical functions of any business, yet for many medical practices, it often goes unmeasured. Many medical professionals don’t have a clear picture of how well they are doing in this critical area, and don’t realise the effect on their cashflow and profitability. Fortunately, there is a report known as anRead more

SA’s Junk Status is the New Health Scare  South Africa’s healthcare is facing tough and complex challenges. This is partly due to an ageing population and the growing prevalence of chronic illnesses. However, another concern is SA’s declining economy, and the likely impact of our recent downgrade to junk status. Consultation Fee vs the EconomyRead more

What Does Big Data Mean for Your Practice? If you want to find out how Big Data is helping businesses, there’s no better example than healthcare. Beyond improving profits and cutting out waste, Big Data in healthcare is predicting epidemics, curing disease, improving quality of life and avoiding preventable death. But what does Big Data meanRead more

Many healthcare professionals have become frustrated with having to deal with multiple medical aids. It costs money in administration and staff, claim submission, processing errors, waiting for payments and, of course, bad debts (exhausted benefits that patients never pay). However, there can be considerable benefits to contracting with medical aids, and many medical professionals chooseRead more

Have you ever heard of the term ‘revenue cycle management’? Also called RCM, it is all about how you manage your practice’s claims processing, payment and revenue generation. It includes validating patient information, collecting patient-liable amounts, coding claims correctly, tracking claims, collecting payments and following up on rejected claims.Let’s take a look back at someRead more

Chronic disease is a major problem in South Africa. To try to understand it better, we analysed around 700 000 chronic claims sent by General Practitioners (GPs) and came across an interesting observation: primary hypertension accounted for approximately 40% (or 2 in every 5) of all chronic claims sent. And this is true for allRead more

Patient liables – the part of the claim your patient is responsible for paying – have become the norm, and are becoming even more prevalent. In today’s tough economic times, and with the large medial aid contribution increases set for 2017, these amounts will become increasingly more challenging for patients to pay.We looked at theRead more