COVID-19: Key trends impacting primary healthcare
The national lockdown to curb the spread of COVID-19 took everyone by surprise. After the government declared a State of Disaster in mid-March, most businesses…
4 Ways to become more patient-centric in our ‘new’ digital era
If you think about patients 10 or 20 years ago, you’d probably agree that healthcare delivery was based on the ‘doctor says/patient does’ model. But…
Data that matters for your medical practice
In today’s challenging and rapidly evolving healthcare landscape, measurement is more important than ever to ensure effective performance and profitability. When it comes to measurement,…
The real cost of claim rejections
What impact do claims rejections have on your bottom line? Claim rejections are one of the biggest threats to cash flow & overall practice revenue.…
5 Common mistakes that are costing medical practices money & how to fix them
A sound piece of financial advice during tough economic times is to tighten your belt. It’s easy to spot your business costs when it comes…
Industry Insights: The cost of patient co-payments in South Africa
As much as we try to avoid them, patient co-payments (co-pays) are a reality in South Africa. How you decide to handle co-pays at your…
