How to talk to your patients about co-payments
On 21 June 2018, Health Minister Aaron Motsoaledi announced amendments to the Medical Schemes Act. One such amendment, which will affect your practice directly if approved, is the abolition of patient co-payments (Click here to read full story).
Although the abolishment of co-payments may very soon be a reality, the amendment has not yet taken effect, and with co-payments in the media spotlight, more patients will be questioning their responsibility to pay their co-payment portion.
What can you do as a medical practice?
Offering clear, basic information to a patient to explain co-payments can be an opportunity to both strengthen your relationship with your patients, as well as increase the likelihood of prompt or immediate settlement. As such, we’ve created a free guide to help you talk to your patients about co-payments and manage a potentially difficult situation the best way possible, before directing them back to their medical aid for further information.
To download the free patient co-payment FAQ Guide, complete the form below: