Clinical / Electronic Medical Record (EMR) software

Are you spending more time with yellow files than with patients? Healthbridge can change that with our intuitive and easy to use clinical / EMR platforms that have been designed specifically for the medical professional at the practice.

Become a paperless practice

Create scripts, sick notes, referrals & clinical notes electronically. Plus, have all your Ampath & Lancet patient pathology reports sent directly to your patient file.

Easily access patient information

Cloud-based technology enables you to store rich clinical information that can be easily accessed as and when you need it.

Monitor patient progress over time

Store patient clinical metrics such as height, weight, blood pressure, BMI & more. Over time, spot trends & warning signals.

Healthbridge’s Clinical / EMR software solutions

Healthbridge’s clinical solutions work together with myMPS Billing, giving you all the right tools to help you manage your practice’s scheduling, clinical records, billing & much more. There are two clinical options available: i) Healthbridge Clinical and ii) myMPS with Clinical Notes

Healthbridge Clinical

The only cloud-based Electronic Medical Record (EMR) and billing software for your general practice.

Healthbridge Clinical is an electronic medical record (EMR) designed for General Practitioners who want to benefit from digital patient files. It is surprisingly quick & easy to use during consultation. Unlike more complex EMRs, we co-designed our system with a team of doctors, ensuring it works the way doctors want to work. 

To download brochure click here.

*Healthbridge Clinical is best suited for General Practitioners.

myMPS with Clinical Notes

The simplest cloud-based Billing with Clinical Notes solution, designed specifically for Allied Healthcare Professionals.

Clinical Notes in myMPS is designed for the Allied Professional who wants a simple way to digitise their clinical notes. Delivering care is easy in a single system that unifies the clinical & billing process.

To access the brochure, click here.

*myMPS with Clinical Notes is best suited for Allied Healthcare Professionals. 

Learn how clinical / EMR software can work in your practice

Watch our video or download our best practice guide for buying EMR software

Clinical / EMR FAQs

Electronic Medical Record. 

An EMR is a digital version of the traditional paper-based medical record for an individual. The EMR represents a medical record within a single facility, such as a doctor’s office or a clinic.

The purpose of an EMR is to have all the right patient information available and accessible quickly and reliably, from any location. An EMR facilitates this by easily summarising patient data to highlight important information (such as allergies and conditions) and clinical trends. In summary, the purpose of an EMR is to improve patient care by giving the treating doctor – or doctors – relevant data, in a structured manner that will enhance their care decisions. 

  1. One of the main reasons to implement an EMR is to improve the day-to-day workflow of the practice. EMRs are designed to eliminate time spent searching through file cabinets and paper folders i.e. a paperless environment. They give you instant access to patient information during consultations. They can also be used to easily refer back to when carrying out follow-up appointments.

  2.  Security: The cloud provider is responsible for ensuring that the latest data security protocols are in place to protect your data from potential threats. By choosing a POPI compliant cloud-based digital health solutions provider you can safeguard against your patients’ sensitive data being used, accessed or shared without their permission.
  3.  Accessibility: All you need to access the cloud is a device with internet connectivity – meaning you can access important information from your desk or even at the patient’s bedside in real-time.
  4.  Analysis: With a cloud-based solution you can easily gather and interpret data from a range of sources, such as EMRs, billing claims or online patient booking platforms to optimise processes and services.
  5. Reliability: Data is backed up automatically to the cloud so you have real-time access to accurate information at all times.

A good question to ask when choosing a system is what happens if I want to leave the practice? A good EMR, who has the patient and doctor’s best interests at heart and the legalities around storing patient files, should at least allow that doctor to access those records for the stipulated amount of time.

The good ones are. An EMR that is integrated and can immediately send a claim through, will save a practice a lot of time and effort. So, if it can convert the clinical encounter into a claim and give practices the option of submitting it straight to the medical schemes, you have a better chance of collecting payment before the patient leaves the practice.   

  1. It’s always best to look for a solution that has been designed specifically for your speciality.
  2. Look for a local solution. International solutions have features and even healthcare terminologies that we don’t use or need in South Africa and it just adds clutter and complexity to the system or a medical practice.
  3. Look for a system that integrates the admin and billing side of your practice. You want to be sure that your clinical information can be converted to billing information without duplicating effort or needing to sign in and out of systems to manage patients and your practice. And bear in mind that a good EMR brings benefit to the admin person too – not just the doctor.
  4. Lastly, don’t get caught up in trying to compare lists of features. Figure out what exactly your practice needs and make sure that the EMR can meet those needs. 

If you need help in deciding what your practice need, click here to access our best practice guide for buying EMR software.

A key feature of an EMR is how it allows you to scan historic files and make them readily available in your electronic record. So, you can have a combination of the data you’ve captured electronically and your historical paper files. That has got to be incredibly easy and straightforward to do otherwise you will end up with a messy hybrid solution of your paper and digital systems. Essentially that means, take a picture or scan and upload the documents into the patients’ digital folder and it’s something that admin staff can do, not just the doctor. 

When deciding your upload strategy use the size of your practice, how many patient files you have, the make up of chronic vs acute patients, etc. as guidance as to how you should be going about transferring files from paper to digital. This is something you should be able to engage with your solution partner to make it as easy as possible. 

Digital security is actually a lot safer than physical security. For example, there’s no way of knowing when a paper file goes missing, unless maybe when you need it and can’t find it. That doesn’t happen with electronic records. It’s similar to internet banking – initially it was met with caution and uncertainty, but I think most people would agree that it’s safer to pay for something electronically than to manually draw and carry cash from an ATM. 

So how safe is your data? It’s actually safer than having it on paper. And as a doctor, it reduces your risk that are the result of misplaced files, unauthorised access, missing information, incomplete or incorrect information. 

The most direct route is to ask the solution provider the question but it’s actually more than a simple yes or no. Some good questions to ask are: what steps are you taking to remain POPI compliant? How are you staying abreast and ahead of the latest security challenges and risks? Bearing in mind that security goes much broader than POPI compliance. 

A good EMR will have Telehealth functionality built into it that will allow doctors to capture patient information while conducting the consult at the same time. It’s more than being integrated but the components actually work together – so a doctor is able to do everything without having to switch between tabs or solutions or devices or browsers. An EMR that truly enables telehealth will also alert doctors to when a patient has arrived for their consult, and help you manage the waiting times so you don’t have any delays or wasted time waiting for patients to log on, etc. A good EMR will also notify the patient with reminders about their appointment and how to access it. 

And lastly, an EMR that understands the value and disruption that Telehealth will likely bring to doctors’ visits as we know it will consider the legal aspects of a Telehealth consultation. A good EMR will have an audit of what took place in the consultation, whether there were clinical notes captured, how long the consultation was. It essentially helps you with terms and conditions, patient consent, security, the patient journey, and the legal side – not purely just a video call. 

Clinical features that will simplify patient care
Easy to use online clinical functionality that will enable you to provide a better patient experience.

Digital patient files

All patient information is digitally filed & organised for quick access. No more shuffling through paper files & no more space occupied by filing cabinets

Patients checked into the online calendar will reflect in the virtual waiting room. Access patient files directly from the virtual waiting room.

Access patient consultation notes and outcomes online including diagnoses, allergies, prescriptions, medical certificates and pathology results.

Healthbridge Clinical icon

Record & trend important patient vitals

View medicine selection, with access to pharmaceutical prescribing reference guide

With just a few simple clicks, symptom & examination history is captured

Print or email sick notes.

Customise and print referral letters for your patients.

Print or email prescriptions.

Access pathology results straight from Healthbridge Clinical

Clinical information is easily converted to billing instructions.

Join the brand that over 5 000 doctors already trust.
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Resources for you

Running a practice isn’t easy. Here are a few resources that we have compiled to
help make the business side of your practice more manageable.

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